Policies

Cancellation Policy

What is Professional Resumewriters Cancellations / Refunds policy?
We love to get it right for you, every time you would like to avail our service. Delivering customer delight is a very important aspect of our business.In case of the customer deciding to cancel purchasing our services / products, customer’s payment for purchases made online through our website will be refunded as per Professional Resumewriters cancellation policy listed below.

For purchases made online

Resume Preparation
100% of payment made will be refunded, minus Credit Card / Cash Card / Debit Card / Netbanking charges, if cancellation is made within 24 hours of payment being made
50% of payment made will be refunded, minus Credit Card / Cash Card / Debit Card / Netbanking charges, if cancellation is made between the period 24 hours and before 72 hours of payment being made
No refund will be made for cancellations made after 72 hours of payment being made
No refund whatsoever will be made if the product / service has already been made / extended to the customer irrespective of any time frame

Resume Circulation
100% of payment made will be refunded, minus Credit Card / Cash Card / Debit Card / Netbanking charges, if cancellation is made within 12 hours of payment being made
50% of payment made will be refunded, minus Credit Card / Cash Card / Debit Card / Netbanking charges, if cancellation is made between the period 12 hours and before 24 hours of payment being made
No refund will be made for cancellations made after 24 hours of payment being made
No refund whatsoever will be made if the product / service has already been made / extended to the customer irrespective of any time frame

When are cancellation / refunds not possible?
Cancellations will not be accepted if cancellations are made outside the specified time frame

Delivery, Shipping & Collection Policy

What are the delivery charges?
Delivery charges are not applicable because we provide Online Resume Delivery

Are there any hidden costs on items sold by Professional Resumewriters
No. There are zero hidden charges when you choose a service / product with Professional Resumewriters. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay except for Online Payment service charges which are detailed separately in this page

What are the additional charges if payment is made by Credit Card / Debit Card / Netbanking ?
Additional charges need to be paid for payments made by Credit Card / Debit Card / Netbanking when payment is made through website. These charges are over and above the normal cost of the service / product. Details of the charges are listed below

1.If payment is made by Credit Card / Cash Card
Additional 5% on the normal cost of the service / product needs to be made if payment is made by Credit Card / Cash Card

2.If payment is made by Netbanking
Additional 4% on the normal cost of the service / product needs to be made if payment is made through Netbanking

3.If payment is made by Debit Card
Additional 1.5% on the normal cost of the service / product needs to be made if payment is made through Netbanking

What is the estimated delivery time for various services / products?
Resume Development : 5 – 7 Business days
Resume Circulation : 2 – 3 Business days

Why is Online Payment Facility required?

Professional Resumewriters is extending the facility for Customers to pay Online to avail the various services offered by Professional Resumewriters

This is to help the Customers complete the transaction quickly and as an alternate to visiting offices of Professional Resumewriters to make the payment in person.

The main reason for offering this payment facility is we offer services World wide